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- Why can't I open 3D scenes?
- Why do I need a mozaWeb account?
- How can I log into my mozaWeb account?
- I forgot my password
- How can I modify my password and other data of my mozaWeb account?
- Why do I have to activate the digital publications?
- How can I continue to use Flash content?
- How to watch 3D scenes with a VR headset?
- How can I allow cookies in my browser?
- Can educational content found on mozaWeb or in mozaBook be shared externally?
- What to do if I have already activated a licence code but I would rather use it in another user account.
- Use the mozaWeb browser
- I cannot use mozaBook even though I have a Mozaik TEACHER / Mozaik STUDENT licence.
- I have multiple user accounts and I would like to merge them
- How can I switch to a Teacher account?
- How can I start a video conference on mozaWeb?
- How can I delete my video conference links?
- What should I do if I receive the 'An error occurred while processing the page.' message?
- Can I modify and upgrade the type of my licence?
How can I continue to use Flash content?
As of 12.01.2021, Adobe Flash Player can no longer be used and the use of Flash content is no longer supported by browsers. If you have issues with playing Adobe Flash content in your browser, please read one of the help articles below:
https://helpx.adobe.com/flash-player.html
Educational resources available on mozaWeb include Flash content, which is currently being rewritten in the html5 standard, which is now supported by browsers. Until all content has been rewritten into the new format, try our new web browser, in which flash content can be used safely. You can find more information about the mozaWeb Browser here:
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