- All the Links you need to get started with Mozaik
- I have a question / problem. What should I do?
- Porque é que preciso de uma conta mozaWeb?
- Como posso aceder à minha conta mozaWeb?
- Esqueci-me da minha senha!
- Como posso modificar a minha senha e outros dados da minha conta mozaWeb?
- How can I switch to a Teacher account?
- Tenho múltiplas contas de utilizador e gostaria de as fundir.
- Não posso utilizar o mozaBook, mesmo tendo uma licença Mozaik TEACHER / Mozaik STUDENT.
- How can I switch my mozaBook CLASSROOM licence to a Mozaik TEACHER licence?
- Como assistir as cenas 3D com um headset VR?
- Porque não consigo abrir cenas 3D?
- De que forma tenho de ativar as publicações digitais?
- O que faço se eu já tiver ativado um código de licença, embora prefira agora usá-lo noutra conta de utilizador?
- Como posso permitir cookies no meu navegador?
- É possível partilhar externamente o conteúdo educacional encontrado no mozaWeb ou no mozaBook?
- How can I start a video conference on mozaWeb?
- How can I delete my video conference links?
- Can I modify and upgrade the type of my licence?
- What should I do if I receive the 'An error occurred while processing the page.' message?
- Utilize o navegador mozaWeb
It is possible that your licence does not suit your needs, and you want to upgrade it.
Currently, you can upgrade the following licences:
- Mozaik STUDENT => Mozaik TEACHER
- mozaBook SCHOOL-LAB => mozaBook CLASSROOM
- HOME digital textbook => CLASSROOM digital textbook (this option is not available in every country)
In the case of Mozaik STUDENT, Mozaik TEACHER, mozaBook SCHOOL-LAB and mozaBook CLASSROOM licences, you can add XR or Multilang extensions without changing the licence type.
To upgrade a licence, you must have one of the above licences. Upgrading a licence is basically a purchase through our webshop, where you have to pay the difference between the prices of the two licences. The validity period of your new licence will be the same as that of your old licence (e.g. 2-year licence), and it will start on the day of the purchase.
Follow these instructions to upgrade your licence:
- Click on your name (1), and choose the My licences (2) option.
- Find the licence you want to upgrade. Click on the Upgrade button (3).
- On the screen that appears, you can see what licence the selected one can be upgraded to, while at the bottom of the screen, you can see the price difference between them.
- In the case of some licence types, you can add an XR (4) or a Multilang (5) extension as well, even without modifying its type. (For example, with VR headsets, you can use only licences with XR extension.)
To add these, tick or untick the corresponding boxes. The price will change accordingly. - After selecting the upgrade, place the new licence in the cart (6), and finish the purchase (7).
