- Why can't I open 3D scenes?
- Why do I need a mozaWeb account?
- How can I log into my mozaWeb account?
- I forgot my password
- How can I modify my password and other data of my mozaWeb account?
- Why do I have to activate the digital publications?
- How can I continue to use Flash content?
- How to watch 3D scenes with a VR headset?
- How can I allow cookies in my browser?
- Can educational content found on mozaWeb or in mozaBook be shared externally?
- What to do if I have already activated a licence code but I would rather use it in another user account.
- Use the mozaWeb browser
- I cannot use mozaBook even though I have a Mozaik TEACHER / Mozaik STUDENT licence.
- I have multiple user accounts and I would like to merge them
- How can I switch to a Teacher account?
- How can I start a video conference on mozaWeb?
- How can I delete my video conference links?
- What should I do if I receive the 'An error occurred while processing the page.' message?
- Can I modify and upgrade the type of my licence?
Users with teacher accounts can create groups. A video conference can be launched for group members.
To start a video conference, on the groups page (1), click on the video conference button (2) in the row of the given group, then select the platform you want to use (Google Meet, Zoom).
Log in to your account on your chosen service platform, and the video conference will start automatically.
Group members will immediately see the join button (3). By clicking on this button, group members can join the video conference. 
The video conference remains active for a while even after logging out, and by clicking on the join button, it is still possible to enter the call. By clicking on the close video conference button (4), teachers can end the call.
Functions available during video calls, the maximum number of participants, the time limit, etc., depend on the user account settings at the service provider's portal; the mozaWeb account does not include a subscription for video conference services.
