- Porque não consigo abrir cenas 3D?
- Porque é que preciso de uma conta mozaWeb?
- Como posso aceder à minha conta mozaWeb?
- Esqueci-me da minha senha!
- Como posso modificar a minha senha e outros dados da minha conta mozaWeb?
- De que forma tenho de ativar as publicações digitais?
- Como posso continuar a usar conteúdos flash?
- Como assistir as cenas 3D com um headset VR?
- Como posso permitir cookies no meu navegador?
- É possível partilhar externamente o conteúdo educacional encontrado no mozaWeb ou no mozaBook?
- O que faço se eu já tiver ativado um código de licença, embora prefira agora usá-lo noutra conta de utilizador?
- Utilize o navegador mozaWeb
- Não posso utilizar o mozaBook, mesmo tendo uma licença Mozaik TEACHER / Mozaik STUDENT.
- Tenho múltiplas contas de utilizador e gostaria de as fundir.
- How can I switch to a Teacher account?
- How can I start a video conference on mozaWeb?
- How can I delete my video conference links?
- What should I do if I receive the 'An error occurred while processing the page.' message?
- Can I modify and upgrade the type of my licence?
- How can I switch my mozaBook CLASSROOM licence to a Mozaik TEACHER licence?
- I have a question / problem. What should I do?
The mozaBook CLASSROOM licence is a device-based licence, which means mozaBook can be used on a particular device by every user; that is, any user can log in to mozaBook on the given device and can use all the functions until the licence expires.
The Mozaik TEACHER licence is a user-based licence, that is, it is linked to a user account and the user can access all the interactive content on mozaWeb and in mozaBook until the licence expires.
Everyday use and mobility may force you to switch from a mozaBook CLASSROOM licence to a Mozaik TEACHER licence. The system allows you to switch from a mozaBook CLASSROOM licence to a Mozaik TEACHER licence once, that is, to switch from a device-based licence to a licence that is linked to your user account.
Attention! To do so, you must have an inactive or deactivated mozaBook CLASSROOM licence. (deactivating mozaBook licence code) The new Mozaik TEACHER licence will be valid until the same date as the mozaBook CLASSROOM licence you want to switch.
Follow these steps:
- After logging in, in the myLearn (1) menu, click on the Activate new code (2) option.
- Enter the mozaBook licence code (3), then click on the Check (4) button.
- To switch to a user-based licence, click on the Switch to user-based licence (5) button.
(If you click on the other button, you will be redirected to another page, where you can download the mozaBook software.) - After that, you will see a message which informs you that once switched to another licence, you will not be able to switch it back. Click on Yes (6) if you want to switch to the user-based licence.
- If the switching is successful, your new Mozaik TEACHER licence appears, which is automatically activated and linked to your account by the system. By clicking on OK, you will be redirected to the 'My licences' menu, where your new Mozaik TEACHER licence will be listed among your other licences.
