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- Why can't I open 3D scenes?
- Why do I need a mozaWeb account?
- How can I log into my mozaWeb account?
- I forgot my password
- How can I modify my password and other data of my mozaWeb account?
- Why do I have to activate the digital publications?
- How can I continue to use Flash content?
- How to watch 3D scenes with a VR headset?
- How can I allow cookies in my browser?
- Can educational content found on mozaWeb or in mozaBook be shared externally?
- What to do if I have already activated a licence code but I would rather use it in another user account.
- Use the mozaWeb browser
- I cannot use mozaBook even though I have a Mozaik TEACHER / Mozaik STUDENT licence.
- I have multiple user accounts and I would like to merge them
- How can I switch to a Teacher account?
- How can I start a video conference on mozaWeb?
- How can I delete my video conference links?
- What should I do if I receive the 'An error occurred while processing the page.' message?
- Can I modify and upgrade the type of my licence?
How can I delete my video conference links?
If you have a teacher account, you can start video conferences for your groups. You can learn more about this here:
How can I start a video conference on mozaWeb?
When you start a video conference, your mozaWeb account will be linked to your chosen video conference service user account. If you want to remove your user account and add another to your mozaWeb account (for example, add an account with a subscription), then on the My profile (1) page, in the video call links row, click on the bin icon (2) next to the service provider’s name. By doing this, the next time you start a video conference, you will have to log in to your user account again. (The row with the video conference links appears only if there is a user account added to your mozaWeb account.)
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