- Why do I need a mozaWeb account?
- How can I log into my mozaWeb account?
- I forgot my password
- How can I modify my password and other data of my mozaWeb account?
- How can I switch to a Teacher account?
- I have multiple user accounts and I would like to merge them
- I cannot use mozaBook even though I have a Mozaik TEACHER / Mozaik STUDENT licence.
- How to watch 3D scenes with a VR headset?
- Why can't I open 3D scenes?
- Why do I have to activate the digital publications?
- What to do if I have already activated a licence code but I would rather use it in another user account.
- How can I allow cookies in my browser?
- Can educational content found on mozaWeb or in mozaBook be shared externally?
- How can I start a video conference on mozaWeb?
- How can I delete my video conference links?
- What should I do if I receive the 'An error occurred while processing the page.' message?
- Use the mozaWeb browser
- How can I continue to use Flash content?
- Can I modify and upgrade the type of my licence?
As of 12.01.2021, Adobe Flash Player can no longer be used and the use of Flash content is no longer supported by browsers. If you have issues with playing Adobe Flash content in your browser, please read one of the help articles below:
https://helpx.adobe.com/flash-player.html
Educational resources available on mozaWeb include Flash content, which is currently being rewritten in the html5 standard, which is now supported by browsers. Until all content has been rewritten into the new format, try our new web browser, in which flash content can be used safely. You can find more information about the mozaWeb Browser here: