O teu carrinho de compras está vazio
- Porque não consigo abrir cenas 3D?
- Não consigo abrir as ferramentas no meu tablet ou dispositivo móvel.
- Alterar o seu disco rígido ou o seu computador; reinstalar o mozaBook; introduzir um novo código de licença
- Requisitos de sistema
- Posso utilizar o mozaBook num computador Apple macOS?
- Como posso transferir a minha licença mozaBook para um outro computador?
- Como posso enviar comentários e relatórios de bugs no mozaBook?
- Como posso continuar a usar conteúdos flash?
- Como assistir as cenas 3D com um headset VR?
- Como posso eliminar a minha conta de utilizador?
- Como posso permitir cookies no meu navegador?
- O que faço se eu já tiver ativado um código de licença, embora prefira agora usá-lo noutra conta de utilizador?
- Como posso iniciar o mozaBook em modo de janela?
- Ficheiro dll em falta após uma atualização do mozaBook
- I receive an error message when I try to activate my licence. What should I do?
- Que tipo de código de licença tenho? Como posso saber a qual conteúdo digital posso aceder com o meu código de licença?
- Não foi possível executar o reprodutor 3D no Windows 7
- Utilize o navegador mozaWeb
- How can I install the 3D player into a folder different from the default one?
- Tenho múltiplas contas de utilizador e gostaria de as fundir.
- I receive an error message about proxy settings when I launch mozaBook
- Why can mozaBook not connect to the mozaWeb server?
- How can I switch to a Teacher account?
- How to send feedback from mozaBook when the server is not available?
- I use a Chromebook. How can I open 3D scenes?
- How can I start a video conference on mozaWeb?
- How can I delete my video conference links?
- How should I install mozaBook as an administrator? Is silent installation available?
- What should I do if I receive the 'An error occurred while processing the page.' message?
- How can I use the mozaBook app on an Android interactive board?
- Can mozaBook be installed on Linux computers?
- How can I open 3D scenes on Android interactive boards and tablets?
- VR Compatibility Guide for Mozaik Educational Products
- How can I open GeoGebra content in mozaBook?
- How can I renew my licences?
- How can I delete a local user in mozaBook?
- How can I obtain School Admin rights, and what can I use them for?
How can I renew my licences?
30 days before your activated licences expire, you will receive an email reminding you that the validity period of your licence is about to end.
You can easily renew your licence following the steps below:
- Click on My licences (1).
- Find the licence you would like to renew. It may help if you click on the It is about to expire (2) filter above.
- Click on the Renewal (3) button in the row of the given licence, select the number of years you would like to extend the validity period of your licence (4), then click on the Add to cart (5) button.
Do not worry if your licence has already expired. Select the Expired filter above, find the licence you would like to renew and click on the Renewal button in the row of the given licence.
In both cases, the selected licence will be added to your cart and you can purchase the licence extension in the webshop.
If the licence was originally purchased in our webshop, you have nothing else to do. After the payment, the validity period of your licence will be automatically extended by the chosen period.
If your licence code is from a printed book, you will receive a new licence code, which you can find under My purchases. You can view the licence code by clicking on the details of the corresponding purchase. To activate it, click on the button Assign to my account or select myLearn => Activate new code.
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