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- Why can't I open 3D scenes?
- I cannot open the tools on my tablet or mobile device.
- Changing your hard drive or your computer; reinstalling mozaBook; entering a new licence code
- System requirements
- Can I use mozaBook on an Apple MacOS computer?
- How can I transfer my mozaBook licence to another computer?
- How can I send feedback and bug reports in mozaBook?
- How can I continue to use Flash content?
- How to watch 3D scenes with a VR headset?
- How can I delete my user account?
- How can I allow cookies in my browser?
- How can I start mozaBook in windowed mode?
- What to do if I have already activated a licence code but I would rather use it in another user account.
- Missing dll file after a mozaBook update
- The 3D player is not launched in Windows 7
- Use the mozaWeb browser
- I have multiple user accounts and I would like to merge them
- What licence code do I have? How do I know what digital content can I access with my licence code?
- I receive an error message about proxy settings when I launch mozaBook
- Why can mozaBook not connect to the mozaWeb server?
- How can I switch to a Teacher account?
- How to send feedback from mozaBook when the server is not available?
- I use a Chromebook. How can I open 3D scenes?
- How can I start a video conference on mozaWeb?
- How can I delete my video conference links?
- How should I install mozaBook as an administrator? Is silent installation available?
- What should I do if I receive the 'An error occurred while processing the page.' message?
- How can I use the mozaBook app on an Android interactive board?
- How can I install the 3D player into a folder different from the default one?
- I receive an error message when I try to activate my licence. What should I do?
- How can I open 3D scenes on Android interactive boards and tablets?
- VR Compatibility Guide for Mozaik Educational Products
- How can I open GeoGebra content in mozaBook?
- How can I renew my licences?
- How can I delete a local user in mozaBook?
- How can I obtain School Admin rights, and what can I use them for?
- Can mozaBook be installed on Linux computers?
VR Compatibility Guide for Mozaik Educational Products
Supported VR Devices
Here is an overview of the devices compatible with our VR content, along with their testing status:
Mozaik 3D
Our interactive educational scenes work with the following devices in standalone mode (PCVR is not supported):
- Meta Quest 2 and 3: Officially supported
- Meta Quest 3S and Quest Pro: Compatible
- Pico 4E: Officially supported
- Pico 4, Pico 4 Ultra, Pico 4 Pro, and Pico Neo3: Compatible
CadaVR
Our Digital Anatomy Atlas works with the following devices:
- Meta Quest 2 and 3: Officially supported (standalone and PCVR modes).
- Meta Quest 3S and Quest Pro: Compatible
- Pico 4E: Officially supported
- Pico 4, Pico 4 Ultra, Pico 4 Pro, and Pico Neo3: Compatible
mozaMedical
The digital learning materials for healthcare students (nurses, physiotherapists, and more) are compatible with Meta devices:
Unsupported Devices
- Meta Quest 1: Not supported for any of our products.
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