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- Why can't I open 3D scenes?
- I cannot open the tools on my tablet or mobile device.
- Changing your hard drive or your computer; reinstalling mozaBook; entering a new licence code
- System requirements
- Can I use mozaBook on an Apple MacOS computer?
- How can I transfer my mozaBook licence to another computer?
- How can I send feedback and bug reports in mozaBook?
- How can I continue to use Flash content?
- How to watch 3D scenes with a VR headset?
- How can I delete my user account?
- How can I allow cookies in my browser?
- What to do if I have already activated a licence code but I would rather use it in another user account.
- How can I start mozaBook in windowed mode?
- Missing dll file after a mozaBook update
- I receive an error message when I try to activate my licence. What should I do?
- What licence code do I have? How do I know what digital content can I access with my licence code?
- The 3D player is not launched in Windows 7
- Use the mozaWeb browser
- How can I install the 3D player into a folder different from the default one?
- I have multiple user accounts and I would like to merge them
- I receive an error message about proxy settings when I launch mozaBook
- Why can mozaBook not connect to the mozaWeb server?
- How can I switch to a Teacher account?
- How to send feedback from mozaBook when the server is not available?
- I use a Chromebook. How can I open 3D scenes?
- How can I start a video conference on mozaWeb?
- How can I delete my video conference links?
- How should I install mozaBook as an administrator? Is silent installation available?
- What should I do if I receive the 'An error occurred while processing the page.' message?
- How can I use the mozaBook app on an Android interactive board?
- Can mozaBook be installed on Linux computers?
- How can I open 3D scenes on Android interactive boards and tablets?
- VR Compatibility Guide for Mozaik Educational Products
- How can I open GeoGebra content in mozaBook?
- How can I renew my licences?
- How can I delete a local user in mozaBook?
- How can I obtain School Admin rights, and what can I use them for?
How can I allow cookies in my browser?
For the proper functioning of mozaWeb, cookies need to be allowed. Without cookies, for example, the registration or purchase functions will not work properly. This is how you can allow cookies in the most commonly used browsers. For more information regarding the cookie settings of the browser, click on the browser’s name.
Google Chrome
1 Menu button in the top right corner => Settings
2 Privacy and security (1) => Third-party cookies
We recommend to choose the 1st or 2nd of the 3 options (2). 
Firefox
1 Menu button in the top right corner => Settings
2 Privacy & security (1)
We recommend to choose the topmost of the 3 options (Standard). (2).
Microsoft Edge
1. Menu button in the top right corner => Settings
2. Cookies and site permissions (1) => Manage and delete cookies and site data
We recommend to set the first two options as shown in the image (2). 
Safari
1 Choose Safari => Settings
2 Click on Advanced (1)
We recommend to unselect the 'Block all cookies' box (2). 
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