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- Where can I find the digital publication I purchased?
- How can I activate my digital publication?
- Why do I have to activate the digital publications?
- I receive an error message when I try to activate my licence. What should I do?
- How can I download the offline version of my textbooks in mozaBook?
- What extra content can I find in the digital publications?
- What to do if I have already activated a licence code but I would rather use it in another user account.
- What licence code do I have? How do I know what digital content can I access with my licence code?
- Can educational content found on mozaWeb or in mozaBook be shared externally?
- How can I allow cookies in my browser?
- Why do I get a message saying 3D scenes cannot be used on interactive boards?
- What should I do if I receive the 'An error occurred while processing the page.' message?
- How can I renew my licences?
- Can I modify and upgrade the type of my licence?
How can I activate my digital publication?
If you have a valid activation code, you can use it to activate the corresponding digital publication. This means that you can assign the book to your user account. If you purchased the book for yourself and assigned it to your account right after completing the purchase, you do not need to activate it again.
1) Activation on mozaWeb
Log in to mozaWeb then click on myLearn => Activate new code and enter the activation code (1). You do not have to type the dashes, those will be added automatically. (The activation code in the picture below is just an example.) Click on the 'Check' button (2). 
If you have entered a valid code, a message panel will pop up, showing details of the corresponding publication. If these details are correct, click on 'Activate' (3). In the case of a successful activation, a notification message will appear, including information on the validity of the book, and you will be able to open the activated book right away (4). 
2) Activation in mozaBook
On the main page of mozaBook, click on the Add new publication icon (1), then choose Enter new activation code (2). You can also select the Enter activation code icon (3) on the main page right away. 
Enter the activation code without the dashes (4), then click on the Activate button (5). (The activation code in the picture below is just an example.) 
If you entered a valid code and the activation was successful, you can download the book (6).
If you use mozaBook on an additional computer where your mozaWeb account is set up, your activated book will also appear in that copy of mozaBook as a downloadable publication.
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