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- What is the difference between user licences and device-based licences?
- Which mozaBook license should I buy?
- What is a Licence Pack?
- Where can I enter the mozaBook license code I purchased?
- Can I modify and upgrade the type of my licence?
- I cannot use mozaBook even though I have a Mozaik TEACHER / Mozaik STUDENT licence.
- How can I activate my digital publication?
- How can I download the offline version of my textbooks in mozaBook?
- Can I use mozaBook on an Apple MacOS computer?
- Can mozaBook be installed on Linux computers?
- How can I use the mozaBook app on an Android interactive board?
- How can I transfer my mozaBook licence to another computer?
- How can I delete a local user in mozaBook?
- System requirements
- I receive a missing DLL message when launching mozaBook.
- How can I start mozaBook in windowed mode?
- Handwriting recognition in mozaBook
- How can I open GeoGebra content in mozaBook?
- Why can mozaBook not connect to the mozaWeb server?
- I receive an error message about proxy settings when I launch mozaBook
- How can I send feedback and bug reports in mozaBook?
- How to send feedback from mozaBook when the server is not available?
- How should I install mozaBook as an administrator? Is silent installation available?
- How can I download the offline version of 3D scenes in mozaBook?
- My licence has expired. What content and functions can I still access?
- Can educational content found on mozaWeb or in mozaBook be shared externally?
- What licence code do I have? How do I know what digital content can I access with my licence code?
- Licence validity
- Missing dll file after a mozaBook update
- How can I switch my mozaBook CLASSROOM licence to a Mozaik TEACHER licence?
How can I send feedback and bug reports in mozaBook?
If you experience any technical problems or errors while working in mozaBook, or if you have any comments about using mozaBook, you can send us feedback. To do this, click on the gear icon in the toolbar, then select Feedback.
Once you select Feedback, a new window will appear. It contains your name and registered email address, as well as a field below your data, where you can enter your feedback or explain your technical problem.. We recommend that you upload a relevant screenshot as well, to illustrate the problem you encountered. Besides pictures, you can also add videos with a simple drag&drop. 
You can also select the reason for the feedback, such as an error in a video, error in a 3D scene, or a recommendation (new functions, topic for a new 3D scene, etc...).
Send your feedback by clicking on the blue envelope button in the bottom right corner of the Feedback window.
Thank you for using the Feedback function.
How to send feedback from mozaBook when the server is not available?
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