- Do I need Mozaik TEACHER or mozaBook CLASSROOM as a teacher?
- How can I buy mozaBook?
- What is a Licence Pack?
- How can I buy digital publications?
- What payment methods can I choose from?
- Making a purchase, payments, order summary
- Where can I find the products I purchased?
- I receive an error message when I try to activate my licence. What should I do?
- Licence validity
- My licence has expired. What content and functions can I still access?
- What to do if I have already activated a licence code but I would rather use it in another user account.
- How can I transfer my mozaBook licence to another computer?
- I cannot use mozaBook even though I have a Mozaik TEACHER / Mozaik STUDENT licence.
- How can I allow cookies in my browser?
- How can I renew my licences?
- What should I do if my payment was unsuccessful?
- Can I modify and upgrade the type of my licence?
On our website, you can choose from several different payment methods:
SimplePay:
SimplePay is a secure card payment system. If you choose this option, you will be redirected to SimplePay’s payment site, where you have to enter your card details. After a successful payment, SimplePay will redirect you to our page where you can review the list of purchased products.
The invoice and your licence codes will be found in the My purchases menu and will also be sent to you via email.
Stripe:
Stripe is a secure card payment system. If you choose this option, you will be redirected to Stripe’s payment site, where you have to enter your card details. After a successful payment, Stripe will redirect you to our page where you can review the list of purchased products.
The invoice and your licence codes will be found in the My purchases menu and will also be sent to you via email.
Paypal:
You can pay via Paypal's secure system with your credit or debit card or through your PayPal account. If you choose this option, you will be redirected to PayPal's payment site. After a successful payment, PayPal will redirect you to our page where you can review the list of purchased products.
The invoice and your licence codes will be found in the My purchases menu and will also be sent to you via email.

If you choose this option, we will register your purchase and the system will issue a pro forma invoice, which you will receive via e-mail or you can download it from our web page as well. When carrying out the transfer, please provide your name and the number of the pro forma invoice in the Message field. Once we have received your payment, you can access the purchased products in the My purchases menu. You will also receive a purchase confirmation email.