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- I receive an error message when I try to activate my licence. What should I do?
- What is the MULTILANG version?
- What is a Licence Pack?
- Why do I have to activate the digital publications?
- How can I transfer my mozaBook licence to another computer?
- My licence has expired. What content and functions can I still access?
- How can I activate my digital publication?
- What to do if I have already activated a licence code but I would rather use it in another user account.
- What licence code do I have? How do I know what digital content can I access with my licence code?
- I cannot use mozaBook even though I have a Mozaik TEACHER / Mozaik STUDENT licence.
- How can I switch to a Teacher account?
- Licence validity
- What is the difference between user licences and device-based licences?
- Why do I get a message saying 3D scenes cannot be used on interactive boards?
- How can I activate a Mozaik TEACHER or Mozaik STUDENT licence?
- How can I renew my licences?
- Can I modify and upgrade the type of my licence?
- How can I obtain School Admin rights, and what can I use them for?
- What is an XR licence extension?
Licence validity
mozaBook, Mozaik TEACHER, Mozaik STUDENT and digital book licences can be activated within one year of purchase.
The validity period of a licence is counted from the date of activation, not from the date of purchase. The validity period of a licence starts from the date of activation and lasts for the period of time specified at the purchase.
Attention!
(1) It is not enough to buy the licence; you also need to activate it.
(2) When activating a user licence (Mozaik TEACHER, Mozaik STUDENT), it is very important that you log into the user account you want to use the system with in the future. The licence will be linked to the user who activates it. This user does not have to be the one who purchased the licence.
(3) If you activate a device-based license (mozaBook CLASSROOM, mozaBook SCHOOL-LAB), make sure that you activate it on the device you want to use it on.
(4) You will find your licences if you click on My purchases.
(5) You can check the validity of your activated licences if you click on My licences.
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