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Do you need help?

You can get quick guidance using our illustrated tutorials, which are based on frequently asked questions.

If you did not receive an answer to your question, ask our Support team for help. We answer questions within 24 hours.

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Registration, login

Registration, login, forgotten password, deleting user accounts, changing profile data

mozaWeb - First steps

How to create an account, how to modify account data, how to use cookies and enable Flash

Digital publications

How to buy digital books, how to activate book licences, types of digital publications

mozaBook, mozaMap

How to download mozaBook and activate a licence? Online / offline books, types of mozaBook licences

Purchase-related questions

How can I buy? How can I activate and move a licence, or cancel a subscription?

Licence code

Software licence, digital book licence, teacher and student licence

Technical questions

Questions regarding functions, MacOS, reporting issues, system requirements

Manuals. Training videos

Illustrated guides and manuals, training videos. mozaBook help, tool help

Interactive 3D scenes

Questions about playing 3D scenes, 3D glasses, 3D tablets

Business inquiries

Contact, partner publishers, distributors, training

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